Hired by Matrix, Inc. Field Research Coordinator in San Antonio, Texas

Field Research Coordinator

Job Type:Contract

Job Location:San Antonio


Job Description:

Job Summary

  • Our Client, an education publishing company, is seeking a Field Research Coordinator possessing a Bachelor’s Degree or near completion in Education, Sociology, Communication, Business, or other closely related degree and customer service skills.

  • Contacting schools, principals to get school to participate in research programs. High level of outbound calls.


  • Assists in the collection of accurate statistical information for uses in the development and publication of test products and services.

  • May perform a variety of filling, scoring, checking, coding and data entry/verification tasks related to the development of test products and services.

  • Identify existing and potential sites, including but not limited to, searches in the system database, internet searches, and call lists that meet project criteria; communicate knowledgeably about the project in order to elicit participation.

  • Communicate knowledgeably about current and/or forthcoming projects to potential sites in order to elicit their participation in Field Research projects

  • Contact potential sites via phone calls and emails.

  • This position requires a high-volume of outbound phone calls.

  • Complete all follow-through tasks associated with bringing a site on board including, but not limited to, developing letters and emails, overseeing distribution of specific project materials, and handling agreements within 24 hours of contact.

  • Develop and maintain a relationship with sites, in order to communicate the populations and number of students needed for the assigned project(s).

  • Return messages within 1 business day.

  • Maintain contact with participating sites on a consistent basis; maintain a record of communications in the system.

  • Recruit enough sites/students to fill the project needs within the assigned time period.

  • Understand the sampling matrix and recruit sites that fill the requirements needed in the sample.

  • Work with sites to resolve any issues related to the project.

  • Ensure sites are given correct and timely feedback on testing progress.

  • Acquire product knowledge for assigned projects by reviewing all available materials.

  • Ability to accurately enter data and all pertinent information related to the project utilizing various internal tools implemented to facilitate test tracking.


Education Required

  • Bachelor’s Degree or near completion in Education, Sociology, Communication, Business, or other closely related degree

Essentials Skills and Qualifications:

  • Communication Degree/ skills – speak clearly

  • Customer service experience

  • Think on their feet, proactive

  • Excel Proficient – intermediate: formulas, pivot tables, v look ups

  • Nice to have – Spanish Speaking

  • Approx. 50-75 outbound calls/day


  • Excellent written and verbal communication skills

  • Customer service skills

  • Background in marketing, customer service, or recruiting

  • Attention to detail

  • Punctual

  • Highly organized

  • Strong interpersonal skills

  • Self-starter and able to work independently

  • Excels in a changing, ambiguous environment

  • Ability to multi-task

  • Ability to manage timeframes and short deadlines

  • Moderate to advanced proficiency in Excel/Word/Access, and Web Based applications

Please submit your resume for consideration. Once submitted, feel free to contact Rahul at 630-580-0309 for additional information.

Approx. Duration: 6 months

About Hired By Matrix

Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.

As the staffing industry evolves, Hired by Matrix continues to develop and grow. By combining our expertise with a keen understanding of each client’s needs we are able to source for the most qualified candidates. Our commitment to servicing our clients corresponds with our commitment to finding the perfect match between our clients and candidates and maintaining our relationships long term.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.Equal Opportunity EmployerWBENC CertifiedWOSB Certified*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.

Connect with us on LinkedIn and see how we can impact your career!

Hired by Matrix Career Center:http://bit.ly/HbMCareers