SAHA - SAN ANTONIO HOUSING AUTHORITY CLIENT SERVICES SPECIALIST I in SAN ANTONIO, Texas
SUMMARY Performs clerical work of routine difficulty involving the taking of initial applications for housing, rent collection and continued occupancy for public housing developments, and re-certification of other assisted housing tenants. JOB DUTIES Conduct screening, intake and move in of applicants as per the Admissions and Continued Occupancy Policy. Collect and deposit monies due to the assigned property/properties. Ensure rent payments and other charges are inputted into the computer in a timely manner, maintain records of collections, prepare reports. Maintain and Monitor delinquent rent roll. Completes and tracks annual re-certifications on residents at the assigned developments as directed by Property Manager. To include entering accurate data into SAHA s MLS software and generate reports both statistical and narrative to assigned property manager or other management. Completes interviewing and change of income for residents at the assigned developments as directed by Community Manager. Issues lease violations and monitors curb appeal for residents at the assigned developments as directed by the Property Manager. Prepare and Process recommendation for lease terminations. Conduct move-in, move-out and housekeeping inspections of units as assigned by Property Manager. Complete move out of residents as per the Admissions and Continued Occupancy Policy, to include settling of accounts and bad debt collections. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency. Other duties as assigned. MINIMUM REQUIREMENTS High School GED required. One (1) year experience in apartment leasing or case management. Texas Class C driver s license at the time of placement and be insurable by the Housing Authority s liability and fleet insurance carrier. PREFERRED REQUIREMENTS Associates Degree (A.A.) or equivalent from two-year College or technical school preferred.