HCA, Hospital Corporation of America Food and Nutrition Services Worker in Plano, Texas

Food and Nutrition Services Worker - Customer Service Representative Full Time

Medical Center Plano

Since opening our doors in 1975, Medical City Plano has provided Plano and Collin County with superior healthcare. We've built our reputation on the exceptional compassion we offer all our patients, a legacy preserved from our simple beginnings as a small community hospital. Now, as a world-class medical facility offering the latest in technologies and a comprehensive range of healthcare services, Medical City Plano continues its growth to maintain its position as a leader in healthcare across the region.

Obtain meal orders from pediatric, adolescent, adult patients and visitors in an efficient and timely manner

  • Accurately receives and processes incoming diet and formula orders

  • Enters all orders into the Food Service Computer System for menu and formula processing

  • Accurately utilize an Excel spreadsheet to calculate and prepare tubefeeding formulas according to recipes for neonatal, pediatrics, adult patients in compliance with HACCP standards

  • Accurately process credit card payments for guest trays using online system

  • Follow established safety, HACCP, and infection control policies and procedures

  • Maintain accurate enteral formula inventory and utilize the SMART ordering system.

  • Communicate with members of the healthcare team, including nurses, dietitians, and physicians.

  • Provide translation services for patients requiring language assistance.

  • College or technical training preferred

  • Food Handlers Certificate within 30 days of employment

  • Prior Food Service experience preferred

  • Minimum of 2 years customer service experience in high volume call center, hotel, concierge, or guest service required

Job: *Admitting Registration Clerical & Scheduling

Title: Food and Nutrition Services Worker

Location: Texas-Plano-Medical City Plano

Requisition ID: 00058-101695