Quest Diagnostics Rep Anatomic Path Support II - Lubbock, TX in Lubbock, Texas

Rep Anatomic Path Support II - Lubbock, TX

Schedule: Hours to be determined based on work load

Duties and Responsibilities:

  • Filing and retrieval of slides as requested

  • Electronic recording of slides into Laboratory Information System (LIS)

  • Storage of laboratory records according to established record management protocol

  • May load/unload slides onto the Focal Point instrument

  • Manage process for requesting recuts, special stains and immunohistochemistry stains

  • May provide QA/QC documentation support

  • Participate in orientation and training of newly hired employees, as needed

  • Escalate complex customer issues to appropriate individuals/departments

  • Monitor and manage pending lists

  • May administer and track approved release of AP materials according to corporate policy

  • May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP

  • Contact clients to request additional information

  • Handle incoming calls, responding in a professional and timely manner

  • Able to perform all AP Support Specialist I duties, as needed

  • Other duties as assigned

Minimum Qualifications:

  • High School Education or equivalent

  • Knowledge of basic computer functions; Quest LIS knowledge is desirable

  • Data Entry skills

  • Good clerical, organizational, phone and communication skills

  • Ability to work in a laboratory environment

  • Knowledge of medical terminology is desirable

  • 1-3 years related experience

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an

Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.