HCA, Hospital Corporation of America PBX Operator Lead PRN in Houston, Texas
_The Woman’s Hospital of Texas – Houston, TX_
/An HCA Affiliated Hospital/
_PBX Operator – Communications - PRN, as needed._
The Woman's Hospital of Texas opened in 1976 and ever since has remained the state's premier facility dedicated solely to the health of women and newborn infants.
Located near the Texas Medical Center, Woman’s offers 397 licensed beds, including a NICU (neonatal intensive care unit) and a full range of women’s health services and newborn infants.
More than 650 board-certified physicians at Woman's offer their expertise and an outstanding level of quality care in the areas of gynecology, obstetrical care, high-risk pregnancy and minimally invasive surgery.
The Woman’s Hospital of Texas is currently looking for a PBX Operator PRN– Communications.
_RESPONSIBILITIES:_ * Prepares, maintains, and ensures timely distribution of Communications staff schedules to employees and manager. * Prepares and maintains up-to-date records of employee attendance. * Notifies Manager of all potential scheduling conflicts and staffing issues. * Maintains employee phone list and Communications Department on-call list. * Maintains filing and record keeping system to allow for easy retrieval of information. * Acts as contact person for special projects and coordinates completion of projects in a timely manner. * Coordinates work to achieve maximum productivity and efficiency. * Submits weekly supply orders to manager. * Participates in the performance improvement activities within the Communications Department. * Demonstrates thorough knowledge of grammar, punctuation and composition in the preparation of correspondence and reports. * Proficient in the utilization of appropriate office equipment, including the computer systems and programs. Utilizes equipment and supplies efficiently. * Participates in relevant in-service programs and other self-directed learning activities that promote growth in position responsibilities. * Routes all incoming calls and maintains appropriate telephone records. * Operates the public address system consistent with established Hospital policies and procedures. * Accurately completes and maintains all necessary logs, records, and forms which are required by Hospital. * Maintains facilities and equipment and informs the appropriate staff when repairs are needed. * Participates in on-call rotation as required by position. * Behavior consistently reflects that working as a team is more important than self-interest. * Demonstrates punctuality in arriving to work and promptly reporting to assigned area. * Demonstrates teamwork by providing positive feedback and encouragement to coworkers. * Monitors entryways and grants access to patients, visitors and staff according to established policies. * Performs clerical procedures and other duties as assigned by the Communications Manager and/or the HIM Director.
_QUALIFICATIONS:_ * PBX Operator experience in hotel or hospital setting. * Prior customer service skills training preferred. * Proficiency in using Word and Excel required. * Previous scheduling experience preferred.
Job: *Supervisors Team Leaders & Coordinators
Title: PBX Operator Lead PRN
Location: Texas-Houston-The Woman%27s Hospital of Texas- Houston
Requisition ID: 00162-90653