STG International Inc. CBOC Clinic Manager RN- Denton, TX in Denton, Texas

CBOC Clinic Manager RN- Denton, TX

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Job Description

STG International is seeking a qualified Clinic Manager (Nurse Practitioner, Physician Assistant, or Registered Nurse) to provide full-time services at the VA Community Based Outpatient Clinic in CITY, STATE.

The Nurse Practitioner(NP)/Physician Assistant(PA) or Registered Nurse (RN) will serve as Clinic Manager and in addition, provide direct patient care as time allows.

The clinic operates Monday - Friday during normal business hours. There are NO WEEKENDS, NO CALL, and very little overtime associated with the position.

The general duty of the Clinic Manager is to provide professional clinical services under the direction of the Community Based Outpatient Clinic (CBOC) Primary Care Provider (PCP) and to manage the day to day activities of the clinic.


The general duty of the Clinic Manager is to provide professional clinical services under the direction of the Community Based Outpatient Clinic (CBOC) Primary Care Provider (PCP) and to manage the day to day activities of the clinic.


  • Perform managerial duties related to organization, leadership, delegation of tasks, critical thinking, and prioritizing competing actions/activities.

  • As the designated CBOC Safety Officer, demonstrates, understands and performs tasks related to safety and security principles and practices.

  • As the designated CBOC infection Control Officer, demonstrates, understands, and performs tasks related to infection control principles and practices.

  • As the designated CBOC Patient Advocacy Officer, demonstrates, understands and performs tasks related to customer service and patient satisfaction.

  • As the designated CBOC Information Management/Cyber security Officer, demonstrates, understands and performs tasks to ensure compliance with all VA policies and procedures related to information management.

  • Accurately completes and submits all mandatory reports, logs, inspections, etc. in a timely manner as directed by STGi and its subcontractor.

  • Demonstrates and utilizes the basic principles of team building to create a positive work environment.

  • Ensures all STGi and VA policies and procedures related to CBOC operations are implemented and enforced.

  • Ensures compliance with all state and federal statutes and regulations e.g. OSHA, CDC, Joint Commission.

  • Ensures compliance with all contract performance measures.

  • Ensures all staff are compliant with completing all encounter forms on the day of the patient’s visit, but no longer than 24 hours later.

  • Demonstrates, understands and ensures fiscal responsibility in CBOC management e.g. judicious use of supplies/equipment, minimal staff overtime.

  • Demonstrates, understands and utilizes appropriate chain of command to communicate with staff, STG, VAMC and all other subcontractors.

  • Ensures the CBOC staff and workplace remain in a constant state of readiness for any announced or unannounced inspections/surveys e.g. Joint Commission, VAMC EOC, CBOC Operations Manager, etc.

  • Working under direct supervision of a physician for clinical practice in accordance with state and federal guidelines and rules.

  • Providing primary and preventive medical care to meet the needs (physical, mental, and emotional) of patients under a limited scope of Current Procedural Terminology (CPT) codes and within his/her skills and training.

  • Providing medical patient care to the scope and standards of practice established by a nationally recognized credentialing organization representing Nurse Practitioners, Physician Assistants, or Register Nurses.

  • Functioning within the scope of practice of the state and state Medical Practice Act.

  • Emphasizing wellness, prevention, and early detection.

  • Supervising support staff in delivery of care to patients.

  • Maintaining universal precautions and infection control practices.

  • Providing smooth and timely flow of patients in accordance with the VA's access standards and triage protocol.

  • Performing cardiopulmonary resuscitation (CPR) and assisting during respiratory and cardiac arrest procedures.

  • Setting up and operating therapeutic and emergency equipment, including monitor, electrocardiogram (EKG), oxygen, automatic electronic defibrillator (AED) and portable suction.

  • Obtaining patient history on new and follow-up and record appropriate findings.

  • Performing initial and periodic physical examinations within limits of privileges and record findings.

  • Ordering diagnostic tests according to the chief complaint, physical and emotional/mental findings and symptoms.

  • Demonstrating the knowledge of pharmacology.

  • Prescribing and administering medication within limits of privileges and state and federal regulations.

  • Performing a range of patient care procedures, including dressing changes, suture removal, oxygen administration, wound irrigations, catheterizations, and venipunctures (as applicable).

  • Recommending and following up on laboratory tests and specialized diagnostic procedures, as deemed necessary.

  • Preparing, performing, and scheduling patients for laboratory procedures by providing information and instruction.

  • Performing and/or scheduling special diagnostic tests or procedures under the direction of the PCP.

  • Documenting all pertinent patient information in the medical records and Veterans Health Information Systems and Technology Architecture (VISTA) to demonstrate quality care delivery and promote continuity of care.

  • Keeping the VISTA clinic reminder tracking system current for each enrolled patient.

  • Assisting in scheduling patients for initial and follow-up appointments in accordance with the VA's access standards and the patient's medical necessity.

  • Keeping patients informed of their plan of care, including lab and diagnostic test results as needed.

  • Providing health educational materials, resources and education to patients and their families for informational purposes and in accordance to their need and learning capacity.

  • Assisting the CBOC staff to ensure all patient information on access/wait time documentation is complete and accurate.

  • Assisting the CBOC staff to ensure all patient information on electronic encounter documentation is complete and accurate.

  • Complying with all Federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, and Subcontractor safety and operational regulations, directives and standards.

  • Participating in the ongoing Performance Improvement Program between STG, it’s Subcontractor(s), and the VAMC.

  • Participating in staff development programs.

  • Performing, under the PCP's supervision, administrative and clerical duties.

  • Performing other clinical duties assigned by the PCP within limits of privileges.

  • Maintaining confidentiality of all information and supporting patients' privacy, rights, and safety.

  • Management/coordination of the CBOC's day-to-day activity.

  • Acting as a liaison for the Veterans Affairs Medical Center (VAMC).

  • Performing other work-related duties as assigned.

STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.


Required Skills

  • Graduate of an accredited school of nursing and a graduate of an accredited program for nurse practitioners, including preceptorship OR graduation from a physician assistant training program accredited by the Accreditation Review Commission on Education of the Physician Assistant (ARC-PA) OR RN from a National League for Nursing (NLN)-accredited school - bachelor of Science in Nursing (BSN) Preferred.

  • Certification by the applicable professional organization (NP's must be certified in Family Practice or Adult to qualify)

  • Current state license. Must comply will all state requirements and regulations. (If out-of-state, must have current license in one of the 50 states and be willing to obtain permanent state specific license).

  • Possess Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR) certification prior to performing work.

  • Prescriptive authority In accordance with state rules and regulations.

  • For NP/PA - Drug Enforcement Administration (DEA) Certification (NP/PA will be required to obtain and maintain a Scope of Practice/Collaborative Agreement with a state licensed physician prior to delivery of health care).

  • Ability to set realistic, measureable education goals for patients, taking into consideration patient/family needs, level of understanding, and available local resources.

  • Ability to develop and provide individualized and group counseling, guidance, and health instruction with a focus on disease prevention and health maintenance.

  • Ability to teach patients and/or families proper home health care activities, such as giving injections, taking blood pressures, changing wound dressings, etc.

  • Working knowledge of Microsoft Office Software and basic computer maneuverability.

NOTE: US Citizenship is required.

Required Experience

  • Minimum of one (1) year experience within the past three (3) years as a provider in a related area of patient care - I.e. Family Practice/Adult Practice/Women’s Health.

  • Minimum of 2-3 years Medical-Surgical, Intensive Care Unit (ICU), or Emergency Room (ER) experience is preferred.

  • One (1) year of management experience encouraged.

Note: Ability to address the following essential women's health components is highly desired: pelvic/breast exams, contraception, osteoporosis, menopause, pelvic pain, abnormal uterine bleeding, sexually transmitted disease management, breast and cervical cancer screening and prevention, and screening for a history of sexual trauma.

Job Location

Denton, Texas, United States

Position Type