University of Texas at Dallas Parking Assistant in Dallas, Texas

Position Details

Job Summary

To assist in the daily operation of the Parking Office at Parking Structure 3 by completing supporting functions as assigned by Parking & Transportation Manager.

Minimum Education and Experience

High school or GED and one year of customer service experience. Prior customer service training, ability to deal with conflicts with customers.

Preferred Education and Experience

High school diploma or GED required. Must submit to and pass a criminal background check. Must have valid driver’s license and submit to vehicle safety training and background check. Prior customer service experience, ability to deal with conflicts with customers. Must be able to work assigned hours; 2:00pm – 11:00pm, with a 1-hour break prior to 5:00pm. Must be available to work evenings/weekends. Excellent written and verbal communication skills. Ability to define goals, meet urgent deadlines, organize and prioritize projects. Demonstrate ability to follow directives and asking questions as appropriate. Moderate experience with Microsoft Excel.

Essential Duties and Responsibilities

Must have valid driver’s license and submit to vehicle safety training and background check. Must be able to work assigned hours; 2:00pm – 11:00pm, with a 1-hour break prior to 5:00pm. Must be available to work evenings and occasional weekends. Reports directly to the Parking Supervisor and Parking & Transportation Manager. Identify and review parking accounts of vehicles subject to vehicle immobilization in accordance with UT Dallas Parking & Transportation policy. Authorize and install vehicle immobilization devices (wheel boots) on vehicles in violation of UT Dallas Parking & Transportation policy. Write parking citations for illegally parked vehicles. Maintain close communications using two-way radios or cell phones (provided) via voice and text messaging. Oversee parking enforcement officers or Comet Cab drivers (student workers) during hours of enforcement or service. Prepare reports that document records and activities. Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted or repaired. Assist with day-to-day Parking Office clerical and customer service duties. Occasionally responsible for minute-taking during staff meetings. Occasionally weekend work may be required. Perform additional duties and tasks as assigned.

Additional Information

Must have valid driver’s license and submit to vehicle safety training and background check. Must be able to work assigned hours; 2:00pm – 11:00pm, with a 1-hour break prior to 5:00pm. Must be available to work evenings/weekends. The noise level in the work environment ranges from moderate to very loud. Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run. Must be able to work in inclement weather, including extreme heat, cold, windy conditions, rain, and potential winter weather

Posting Number: S01636P

Position Title: Parking Assistant

Department: Auxiliary Services

Salary Range: Commensurate w/ experience

Pay Basis: Monthly

Position Status: Regular full-time

Location: Richardson

Posting Open Date: 04/09/2018

Open Until Filled: Yes

Desired Start Date: 04/23/2018

Important Message: 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its programs and activities, including in admission and enrollment. For inquiries regarding non-discrimination policies, contact the Director of Institutional Equity at InstitutionalEquity@utdallas.edu or the Title IX Coordinator at TitleIXCoordinator@utdallas.edu, or call 972-883-5331.