ROOMS TO GO FURNITURE CORP Order Control Agent - 77423 in BROOKSHIRE, Texas
Order Control Agent - The role of Order Control Agent is essential to the smooth operation and delivery of furniture to our customers. - Print and update manifests for delivery. - Make last minute changes, if required. - Finalize delivery schedules. - Work with customers when an item is not readily available for delivery. - Because our goal of delivering furniture quickly is so much a part of our commitment to our customers, this role is vital to maintaining customer satisfaction by working with customers to get unavailable product scheduled for delivery, AND making sure that the customer is satisfied with the solution. - Confer with department supervisors or other personnel to assess progress and discuss needed changes. - Requisition and maintain inventories of materials or supplies necessary to meet production demands. Requirements: - High School Diploma/GED - Considered candidates should have solid computer skills, as well as some previous clerical or administrative experience. - The qualified candidate must be detail oriented, able to multitask, and have strong customer service skills. - Excellent communication, both verbal and written, and strong time management skills are required. - Bilingual in Spanish and English is a plus, but not required. - Prior customer service or warehouse experience is a definite plus **Employer will hire 18 & up** Candidate must pass background check. Convictions will be reviewed on a case by case basis; convictions will not necessarily bar a candidate's employment.