Texas Department of Insurance The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency. Important notice: Read before you apply Veterans preference To receive veterans preference, applicants must provide at least one of the following documents with their State of Texas Application: a copy of the DD 214, member #4; a statement of compensation from the Veterans Benefits Administration; or a copy of the DD 1300. Applicable Military Occupational Specialty (MOS) codes are included, but not limited to the following: 56M, 68J, PS, 018, 0111, 4430, 3A1X1, 68, 3A Additional Military Crosswalk information can be accessed at: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf Veterans: Go to www.texasskillstowork.com for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets. Current opportunity: Program Specialist Internal/External Posting TDI Employees and General Public The Program Specialist performs routine administrative and support work on special project assignments and conducts quality analysis of work performed in the department. This position: maintains tracking of actuarial exams, audits exam hours, enters assignments in Sircon, generates and audits Sircon reports, assists with TeamMate assignments and provides support to staff on actuarial exams; tracks and monitors electronic actuarial filings; tracks billing/receipt of funds; updates queries, tables and reports in Access; provides general office support to include training of new employees, provide support on computer and connectivity issues, assists with laptop and scanning projects, inventory monitoring, open records and human resources liaison; creates purchase requisitions for staff and assists staff with reimbursements; assists with webinar and conference call setup; answers main line phones, maintains electronic company filing system, monitors supplies and generates monthly progress reports to management; provides informational briefings to management and staff; assists and or participates with the development of records processes, policies and/or operational procedures; and assists with special projects. Qualifications Graduation from an accredited four-year college or university with a degree in business, public administration, or government in a field relative to assignment. Education and experience relevant to position requirements may be substituted for one another on a year for year basis. Additionally, this position: requires one year experience in clerical or administrative capacity. This position requires demonstrated knowledge of: insurance basics and business terminology; and general office practices and administrative procedures. This position requires demonstrated skill in: Microsoft Office software applications, including Word, Excel, PowerPoint, Access and Outlook; developing goals and objectives; and problem solving, decision making and planning. This position requires the demonstrated ability to: apply critical thinking to analyze and solve work problems; handle multiple tasks simultaneously and manage conflicting priorities in order to meet deadlines; communicate and work professionally and effectively, both verbally and in writing, with all levels of employees, industry representatives, legislators and the general public; present data, policies, analyses, c