Performs moderately complex (journey-level) licensing work. Work involves receiving and reviewing license and registration applications; ensuring compliance with applicable policies, codes, and statutes; communicating with external and internal customers. Works under general supervision with limited latitude for the use of initiative and independent judgment. Military Occupational Specialty Codes Army No Military Equivalent Navy YN, SN Coast Guard YN, 360 Marine Corps 0100, 0111, 0102, 0170 Air Force 3A1X1, 3M0X1 Additional information on the SAO Military Crosswalk is available here: ESSENTIAL JOB FUNCTIONS Receives and reviews license and registration applications and amendments. Accurately inputs information into license and registration database. Maintains records associated with license and registration applications, fee payments, and necessary forms to approve or deny applications. Provides customer service to the general public; and supplies information regarding license and registration processing, policies, and procedures. Assists in approving applications for licenses and registrations based on codes, ordinances, and agency policies and procedures. Assists in preparing correspondence, memos, and reports related to license and registration activities and compliance. Ensures compliance for license applications, registrations, zoning and inspections, and other state and federal requirements. Performs related work as assigned. MINIMUM QUALIFICATIONS High school graduate or equivalent required. Two (2) years of experience in customer service, clerical, administrative, or technical support work. College level education may be substituted for experience on a year-for-year basis. Preferred Qualifications Experience in processing licenses and permits and experience in the credit or lending industry. Graduation from an accredited four-year college or university. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of office practices. Knowledge of administrative and technical procedures. Knowledge of applicable policies, administrative codes, and statutes. Knowledge of grammar, punctuation, and spelling. Skill in the use of standard office equipment, computers, and computer software. Ability to communicate effectively. Ability to work as part of a team. Ability to respond to public inquiries in a timely manner. Ability to implement administrative procedures. Ability to interpret rules, regulations, policies, and procedures. Ability to be detail-oriented and work well on own initiative to meet deadlines. GENERAL All information obtained regarding the status of regulated financial service providers is subject to strict confidentiality. Employees are restricted from having certain loans or financial connections with licensed lenders, may not hold a substantial ownership interest in any licensee, and may not be related to any officer, employee, or consultant of any financial trade association. Employees must manage their personal finances in a manner to avoid conflicts of interest with the agency s regulated industries. Employees must file an annual ethics disclosure statement with the agency. Must have reliable transportation. Applicants will be required to sign a release authorizing the agency to obtain information regarding the applicant's credit history, police and criminal history information, and educational information. Males born on or after January 1, 1960, between 18 and 25 years of age, will be required to present proof of Selective Service registration on the first day of employment or proof of exemption from Selective Service registration requirement. All offers of employment are contingent on the candidate having legal authorization to work in the United States. Failure to present such authorization within the time specified by the U. S. Departmen